Welcome to the MarketKitani Guide (Still in Progress)
Whether you're a buyer looking to find the best products or a seller aiming to reach more customers, this guide will help you navigate MarketKitani efficiently. Follow the steps below to make the most out of our platform.
How to Buy on MarketKitani
1. Create an Account
To start shopping, you'll need to create a free account. Click on the "Register" button in the header and fill in your details.
2. Browse Products
Explore our extensive range of products by navigating through categories or using the search bar to find exactly what you need.
3. Add to Cart
Found a product you like? Click on "Add to Cart" to include it in your shopping basket. You can continue shopping or proceed to checkout.
4. Checkout
Review your cart and click on "Checkout" to finalize your purchase. Choose your preferred payment method and provide necessary shipping details.
5. Track Your Order
After placing your order, you can track its status in your account dashboard under "My Orders."
How to Sell on MarketKitani
1. Register as a Seller
If you're new to MarketKitani, start by registering as a seller. Navigate to the "Register" page and select the "Seller" role.
2. List Your Products
Once registered, click on "List Product" in your dashboard. Fill in the product details, upload images, and set your pricing.
3. Manage Your Inventory
Keep track of your stock levels and update product information as needed in your seller dashboard.
4. Process Orders
When a customer places an order, you'll receive a notification. Ensure timely processing and shipping to maintain high seller ratings.
5. Receive Payments
After successfully delivering products, payments will be transferred to your registered account based on your chosen payment method.
Payment Methods
MarketKitani offers a variety of secure payment options to ensure a smooth transaction process for both buyers and sellers.
- Cash on Delivery (COD): Pay for your purchases in cash when they are delivered to your doorstep.
- Bank Transfer: Transfer funds directly to the seller's bank account using the provided receipt.
- PayPal: Make secure online payments through your PayPal account.
Shipping Information
We strive to ensure that your orders reach you promptly and safely. Here's what you need to know about our shipping policies:
- Shipping Areas: Currently, we ship within Bandar Seri Begawan and surrounding districts.
- Shipping Costs: Shipping fees are calculated based on the product weight and delivery location.
- Delivery Time: Orders are typically delivered within 2-5 business days after processing.
- Tracking Orders: Once your order is shipped, you will receive a tracking number to monitor its status.
Return Policy
We want you to be completely satisfied with your purchase. If you encounter any issues, please review our return policy below:
- Eligibility: Items must be returned within 14 days of receipt and in their original condition.
- Process: Contact the seller through your account to initiate a return. The seller will provide instructions.
- Refunds: Once the returned item is received and inspected, a refund will be processed to your original payment method.
- Exceptions: Certain items, such as perishable goods or personalized products, may not be eligible for return.
Frequently Asked Questions (FAQs)
No FAQs available at the moment.
Contact Us
If you have any questions, feedback, or need assistance, feel free to reach out to us!
- Email: support@marketkitani.com
- Phone: +673 1234 5678
- Address: Jalan Pahlawan, Bandar Seri Begawan, Brunei